Sharon McCallum & Associates Pty Ltd

My business is a highly successful, medium sized human services consultation company which I run from a home-based office. The nature of the work means that I travel inter-state very frequently. I am also married with two children living with us. This means that my life is very busy – too busy for me to try and manage all my accounting and book-keeping needs by myself.

When I moved to Townsville from another state, one of my most anxiety-provoking tasks was to locate an accountant. I wanted someone whom I could trust, who was flexible and able to work with my inter-state financial planner, and was prepared to listen to the nature of my business and the constraints and opportunities it presents to me and my family – and who gave good tax advice.

I found all that and more with Chris and his team at Austax. Chris takes care of our personal tax needs, as well as my business ones. He recommended an excellent book-keeper and between the two of them all of our queries, questions and needs are dealt with in an efficient manner. Chris and his staff not only recognise my husband and me when we enter the office, he and Mike have all our information at their fingertips. Chris is available by phone and email when I need him and always responds promptly to my queries. And to complete the picture, my accounting costs with Chris and Austax are far less than with my previous accountant – and the service much better.

I cannot recommend Chris and his team highly enough.

Dr Sharon McCallum
Sharon McCallum & Associates Pty Ltd

HealthAssist (QLD)

Our small medical company has been using Austax's services for over three years. Over that time we have grown in revenue and accounting complexity, necessitating incorporation of the business and a significant re-arrangement of our personal finances. As well as providing advice for incorporation and company structure, Austax has provided taxation and compliance advice and tax return preparation and lodgement.

During this time of growth and re-structure, Austax's accountants have provided professional, prompt and honest advice in a way which made it easy for us to move forward sensibly. They were able to competently liaise with lawyers, the bank and our broker; all this performed with no fuss and good outcomes. The particular needs of clinical healthcare providers and financial issues in medical practice were paramount, and Austax was quick to familiarise itself with these issues and to work with other advisers.

HealthAssist (QLD) is happy to recommend Chris Palfrey and Austax.

Peter and Sue Carson
HealthAssist (QLD)

Tony’s Truck Parts

For the past five years, our business, Tony’s Truck Parts has confidently relied on Austax for all its accounting and financial needs. Chris Palfrey and the team have been exceptionally supportive to our business and have consistently responded to our needs efficiently and in a most professional manner. Most Inquiries are handled immediately, over the phone or dealt with In a few days depending on the complexity of the query.

In the past, our business has dealt with larger, high profile accounting companies but found them to be expensive and impersonal. Furthermore, we experienced lengthy delays. In contrast, Austax has supplied us with reasonably priced, prompt and personal service. Our company applauds Austax on its performance and would recommend any small business to make the change to Austax today.

Brad Reading
Tony's Truck Parts